What is Telehealth?
Telehealth is the use of video and audio technologies to support long-distance services between providers and their clients.
What is TheraNest?
TheraNest is a practice management application that ABHW uses to organize appointments, notes, and billing. TheraNest is HIPAA compliant and secure.
Does my insurance cover telehealth?
Due to the recent circumstances surrounding COVID-19, most major insurance companies have been mandated by the state of Illinois to cover the provision of mental health services via telephone/video sessions. You will want to check if your insurance plan is from out of state. However, it appears that most insurance companies are covering Telehealth at this time.
What equipment do I need to join a session?
A computer, tablet, or phone (no applications or software to download).
An external or integrated webcam.
An external or integrated microphone.
An internet connection with a bandwidth of at least 10 MBPS. We recommend an Ethernet cable over Wifi when possible to ensure you receive the best possible connection through your internet provider.
Shut down all background applications to ensure Telehealth receives the majority of your internet’s bandwidth, especially applications that use your camera.
Do I need a specific internet browser?
Android - Google Chrome
iOS 11 or newer (iPhone or iPad) - Safari